Shipping Policy

Shipping Policy

Last updated: May 19, 2026

At ETMY TECH, we are committed to delivering your professional communication equipment safely, efficiently, and with full transparency. Below you will find everything you need to know about how we process and ship your orders.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive an order confirmation email immediately after purchase, and a shipping confirmation with tracking information once your order has been dispatched.

2. Shipping Methods & Estimated Delivery Times

We fulfill orders from multiple locations to ensure the fastest and most reliable delivery to your region. Estimated delivery times are as follows:

Region Estimated Delivery Shipping Method
United States 5–8 business days Standard / Expedited
Canada 7–12 business days Standard
Europe 7–14 business days Standard / Expedited
Asia Pacific 5–10 business days Standard
Rest of World 10–20 business days Standard International

Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons. We appreciate your patience.

3. Multi-Warehouse Fulfillment

To serve our global customers efficiently, ETMY TECH fulfills orders from strategically located warehouses. Depending on your location and product availability, your order may ship from our regional fulfillment center or directly from our international distribution hub.

In some cases, items in the same order may be shipped separately and arrive at different times. You will receive individual tracking numbers for each shipment.

4. Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to track your package in real time. Please allow up to 24–48 hours for tracking information to update after dispatch.

If you have not received tracking information within 5 business days of your order, please contact us at info@etmytalk.com.

5. Customs, Duties & Taxes

For international orders, your shipment may be subject to import duties, taxes, and customs fees imposed by your country. These charges are the responsibility of the recipient and are not included in the product price or shipping fee at checkout.

We recommend checking with your local customs authority for applicable rates before placing your order. ETMY TECH is not responsible for delays caused by customs clearance.

6. Shipping Rates

Shipping rates are calculated at checkout based on your delivery address, order weight, and selected shipping method. Free shipping may be available for qualifying orders — please check the checkout page for current promotions.

7. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery window, please:

  • Check your tracking link for the latest status update.
  • Verify your shipping address was entered correctly at checkout.
  • Contact your local post office or carrier with your tracking number.

If the issue remains unresolved, contact us at info@etmytalk.com and we will investigate on your behalf.

8. Damaged in Transit

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging. We will arrange a replacement or refund promptly.

9. Contact Us

ETMY TECH
📧 info@etmytalk.com
🌐 etmyradio.com